- Guests’ keys:
For check-outs, you can instruct us to either leave the guests keys inside the apartment (so you have them when you come back) or collect the guests keys
If the guests’ keys are collected upon check-out, you will be able to pick them up from our office (at no charge) or delivery can be organised to you (either trackable mail or courier).
- Office keys:
Our set of keys is securely kept in our office safe.
You can come and pick them up (at no charge) or delivery can be organised to you (either trackable mail or courier).
If at a later stage you require our service, you will need to send the keys back at least 1 week before the service is due.
However, most people leave the office keys with us so they are available for future services.
After each service, keys are returned back to the safe. Keys are marked and identified with a secured code.