We need to be notified of any changes at least 24 hours prior. It is important for your guests to be there at the time you communicated to us.

You should  allow at least:

  • 3.5 hours if your guests arrive on an international flight
  • 2.5 hours if they arrive on a domestic flight
  • Traffic in Sydney can be hectic, therefore allow a buffer if they drive.

It is a good idea to recommend a local café to your guests in case they are a little early!

If your guests are late, make sure you share our contact details with them.

Link to our 24 hour notice policy


Category: Check-In

← FAQs